Current Opportunities

At Bridgestone, we pride ourselves on being a great place to work. We invest in our people and support them with their development and growth within the business. We’re an organization committed to the BOSS (consumer) and to providing opportunity for our employees. We are a global community of people driven to be the leaders in our industry.

A career at Bridgestone opens countless opportunities for employees to enhance their skills, push limits and unleash their potential. We are interested in receiving CVs and will review against our current and future vacancies. Please see below a list of our current vacancies

If you are interested please fill in your application at BSMEA Careers


Bridgestone is a multi-national organization, investing in our people to provide opportunities for growth and development. Our values (of Involvement, Commitment, Ownership and Teamwork) are at the heart of what we do, and our behaviours remain key to our success. We are looking for an active and motivated individual to join our team.


  • Role overview

    Job Description

    This role will be responsible for the following:

    1. This position has responsibility for ensuring our customers receive best in class service and satisfaction by providing problem-solving resources & managing customer accounts.

    2. The CS Coordinator is the SPOC (Single Point of Contact) for a specific region/customer. The SPOC needs to know the status of the customer order (follow up is essential) interacting with key stakeholders (Internal and External) and providing information to answer various enquires/customer complaints about products, accounts, and services.

    3. The SPOC will be receiving and processing orders in our ERP Systems, providing information concerning changes, order status, and shipping documentation/information to enable timely customs clearance and achievement of sales forecasts.

    4. Coordinating customers’ service requirements with other appropriate departments as necessary to ensure effective customer service. Referring complaints of service, product failure or errors to appropriate personnel for investigation.

    5. Communicating solutions, successes, and opportunities to the organization and strong support in process redesign and better ways of working.

    Main responsibilities:

    Customer Satisfaction

    1. Ensure best in class service

    2. Response Rate

    3. Complaint Rate

    4. Error Free Order & Logistics (Customs Documentation) Handling (Document Leadtime, ZERO Demurrage Costs)

    5. Professional handling of customer query

    6. SPOC – Single Point of Contact

    7. Achievement of Sales Forecasts

    Cross Functional Collaboration

    1. Collaborate and engage effectively with customers and internal stakeholders

    2. Establish solid cross functional relationships across the EMEA Organisation

    Policy & Process Development

    1. Key Stakeholder in Implementing and Adhering to the MEA Order Management Policy with rules of the game

    2. Process Improvement – How we work, system management. Remove waste and improve efficiency.

    3. Customer Facing KPI’s

    Required skills and experience:

    1. 3-5 years minimum experience working in a fast paced customer service environment (Manufacturing / Distribution preferred)

    2. Excellent Knowledge and Experience of MS Excel & ERP Systems

    3. Planning / Prioritization Skills – effective decision making skills

    4. Excellent communication and interpersonal skills

    5. Ability to work cross functionally

    6. Able to handle complaints, effectively and professionally – role model for Bridgestone brand.

    7. Kaizen Approach - Process Improvement / Passion for Standard Work

    8. Analytical and creative thinking skills

    9. Agility and capable to work under pressure

    10. Fluent in English and advantage if can speak Arabic / French

  • Role overview

    Job Description

    This role will be responsible for the following:

    1. The Sales Engineer is responsible for the budget achievement of Volume and Market share and responsible for implementation of company strategy in designated markets, working very closely with the channel partners. The role is to increase customers’ loyalty to Bridgestone products through providing superior services and products. And also assuring the proper consultancy for distributors, dealers, and customers in technical matters.

    2. Closely will work with sales engineers and assist & suggest ideas to them to implement proper actions in terms of technical service in line with company strategy. This will be specifically in the case of Fleets where they would go analyse the requirement of the fleet and propose a Solutions package keeping in mind the Bridgestone Technical superiority.

    3. Supervising & coaching technical teams in channel partners & customers.

    Main responsibilities:

    Supply Source Optimization

    1. Study markets’ potentials and the possibilities and propose most optimized sourcing as to improve profitability.

    2. Co-ordinate with FEs to conduct necessary tests to confirm suitability of the products produced in NON-Japanese factories.

    3. Decide on mass supply from most optimized sources after identifying products’ performance vs. markets’ requirements.

    Support Strategic Products Sales

    1. Discuss – plan with distributors for the necessary technical actions required to launch the new products in the markets. Be on the Field to propose a Solutions package to combine New tyre and Retread Tire solution. Follow-up distributors’ sales and products support through seminars and promotional tools.

    Before/After Sales Services

    1. Suggest to distributors’ to supply superior after sale services by introducing and promoting fleet approach, BTTCs, Service Van, Web Toolbox, 3M Programs.

    Markets Survey & Analysis for Sales Strategy

    Competitors Activities Analysis

    1. Collect and analyze competitors’ activities in terms of 4Ps through various surveys and VOCs in order to grasp the changes in markets’ trends then execute the proper countermeasures.

    Sales Potential Study

    1. From count surveys on regular basis, then analyze surveys’ data to grasp markets’ trends and visualizing markets’ outline to decide on future products and marketing strategies.

    Quality Assurance

    Proper product recommendation

    1. Assure proper patterns/Specs ordering for each market.

    2. Conduct periodical scrap surveys and analyzing claims composition

    Proper claim handling

    1. Judge- analyze claimed tyres reports and claim notes

    2. Support distributors in planning and executing test in their markets. Proper immediate action with distributors & OEs

    Technical Service Training

    Distributors, Dealers, & Fleets Knowledge Enhancement

    1. Plan and conduct technical trainings for distributors, dealers, and customers to enhance their knowledge about tyres and the proper usage as to minimize their running cost.

    Required skills and experience:

    1. Minimum 5 years in the tire business

    2. Solid knowledge of West African countries environment

    3. Willing to travel frequently

    4. University Degree

    5. 3-10 years (depending on role) experience of Sales Engineer or similar

    6. Experience from multinational environment

    7. Relevant geographical experience

    8. Fluent in English & Arabic

    For more information on our company please visit &
    If you are interested in this vacancy please contact Abderrahmane Faraj, Branch Manager MWA,
  • Role overview

    Job Description

    This role will be responsible for the following:

    1. Operating in a fast-paced and dynamic environment, the ideal candidate will require the ability to assimilate information and data to drive effective decision making within the business.

    2. This is a key role within the business and requires a team player to work in in a cross functional environment, across the MEA region. The purpose of the role is to partner with the business to ensure that pricing developments are timely and accurate and to enhance opportunities for profitable and sustainable growth.

    3. The ideal candidate will have an ability to identify risks and opportunities and provide solutions and support to key stakeholders across the MEA region.

    Main responsibilities:

    1. Analyze operating results and recommend actions to improve profitability.

    2. Provide sales and other functions with relevant periodic support and business analysis and pricing information.

    3. Continuously monitor and report actual pricing structures and financial performance

    4. Building and communicating relevant pricing analysis / reports through MS Excel & Power point (dashboards).

    5. Improve transparency and communication on key products & customers across all markets with an ability to provide the right level of information both locally [country specific] and regionally.

    6. Set-up prices based on relevant positioning and market approach of Bridgestone in line with the BS pricing strategy.

    7. Prepare relevant pricing data required for budgeting and forecasting purposes.

    8. Various ad hoc support on resolving tactical pricing challenges and support Branches in order to maximize profits.

    Required skills and experience:

    1. 2-5 year experience in the MEA region and similar role

    2. Previous experience of working in a multinational business

    3. Solid financials understanding

    4. Analytical and creative solution thinking

    5. Problem solving and capable of managing priorities

    6. Mastering excel and other analysis tools

    7. Agility and capable to work under pressure

    8. Ownership and commitment to deliver results

    9. Effective and strong communication skills

    10. Collaborative team player

    11. Continuous improvement approach

    For more information on our company please visit &
    If you are interested in this position, please visit our website or send your CV in confidence to